Cancellation Policy

 

CANCELLATION POLICY
At Modern Colonics we take the time to prepare for your scheduled appointment before your arrival. We are committed to providing you all with exceptional service. When a client cancels without giving enough notice, they prevent another client from being seen. Please give us 24-hour notice to notify us of any changes or cancellations. We understand that life's circumstances sometimes prevent you from keeping your appointments, but if 24-hour notification is not given, you will be charged 100% of your scheduled service for the missed appointment.
 

SERVICES REFUND POLICY
While we make every effort to make our customers as happy as possible, all service sales are final. We are a small business and unfortunately cannot offer refunds on any used or unused appointments/sessions for individual services, service packages or service series. 
 

GIFT CARDS
Gift Cards may be purchased at the Office. They may be used for any product or service. Gift Card must be present at time of purchase/usage. Lost or stolen Gift Cards cannot be redeemed or replaced. Gift Cards do not expire. All sales are final. Gift Cards cannot be redeemed for cash.
 

PRODUCT RETURN POLICY
While our goal at Modern Colonics is to make sure our product recommendations will work for you, sometimes they don’t work as expected. We work with you to choose the best products based on your individual needs. If you have received a consultation or treatment from Modern Colonics, we welcome your slightly used product as a return if it did not work for you. You may choose another product or get a full refund in the form of credit. Cash back is not available. However, if you have not received treatment or consultation from Modern Colonics prior to purchasing a product, we are sorry to say that we cannot accept any returns (used or unused).
 

ONLINE RETURN POLICY
All online purchases are final. Please note, if ordering online, be mindful that if this is a new product for you, it might not work for you. If it doesn't work for you, please consider giving the product to someone else who may benefit and/or come in for an evaluation or treatment if you haven’t had one, and we can make a product recommendation for you to purchase.